The Road Transport Offices (RTO) of India (equivalent of DMV in US) are the biggest if not the most corrupt bodies in India. Nothing more terrifies me than visiting a RTO or a passport office in India. If we look at the baseless numbers thrown by media for telecom and CWG scam running into lakhs of crores, they will look like mere peanuts against the corruption money these RTO offices have earned till now.
If we sample just one of their revenue streams : Driving license , then we can see for the past twenty years or so, out of a population of 120 crore Indians some sixty crore (including dead and new borns) must have applied for new, renewal, two-wheeler, four wheeler etc etc. If we take inflation into consideration and average bribe of 500 (current rates are running into thousands) must have been paid by at least 90 % of the people, we are looking at least at an amount of 25000 crore. Mind you this is just from one revenue stream . Then there are others car registration, transport approvals, accidents, traffic management etc etc. I know these numbers are very ad-hoc but my frustration is rising at every opportunity I have to interact with this sick organization.
I am basically a Pune resident who is now residing in Delhi and returned to India after working overseas. I did not have a car driving license before I left, so decided to apply for one now. I had gone through the initial struggles in my early years for getting bike license and it was traumatizing. But the real pathetic part of license application now was none of the authorized documents I have qualify as a valid address proof. I am staying in a rental apartment in Delhi so I have a rental agreement which is registered in the court of law but for some reason this does not qualify as valid address proof. Unfortunately in India you cannot have electricity connections transferred in your name from the landlord so you don’t have that as an address proof. And getting a landline telephone connection is another story altogether. If I am a permanent resident of Pune my voter-Id card and ration card are associated with my home city in Pune, so again cant use them as address proof. So basically this restricts you of not being applicable of applying license anywhere else other than your home city. This is ridiculous right !! The only other option left with me is opening a bank account in a government owned bank and wait for their passbook as an address proof (not even a bank statement , only pass book). Try for once opening an account in a government bank and you will start thinking , why I am in this hellhole . In US I was able to use my rental agreement in 3 cities and I was able to get the license just fine. They create such convoluted rules so that a bribe is inevitable. I was told point blank by the driving school agent that the address requirement can be bypassed if I am willing !! WOW!!!
Getting the documents ready is just the first part of the battle, then we have the written exam and after a month the driving test. Everybody knows if you go through a reputed driving school the test is a mere formality even if you can’t change a gear (why do we have manual gears in India still beats me).
Once you have a license and if you are caught on the road during a routine checkup , they will make sure you get a fine ( I meant bribe) even if it is not your fault . They will try to find a fault with your driving skill or license or car papers or pollution certificate or insurance or even color of your number plate. If you ask for ticket then you have done the unthinkable. You have pissed the cop off. He will make sure getting the fine paid will be the most difficult adventure of your life.
I mean if we look at the deaths due to road accidents that happened , it will be appropriate to blame the RTO for its negligence while maintaining the traffic as well as certifying the non-drivers through bribe . With this kind of manslaughter and corruption aren’t they equivalent of a terrorist organization???
One solution to this at least making some services online or through banks/post offices like
1) Appointments
2) license renewals
3) Car registrations
4) fine payments
As long as I don’t have to see the faces of these sickos , I would be happy. I am waiting for my bank passbook and then I will have to go through the routine hell .
Raja
February 24, 2012
RTOs are definitely corrupt, but still may not be comparable to the passport offices! But you’re right, the volumes are much different.
I had tried for my bike license in Bangalore for six months (and six trips to the RTO, including one with an SI of police) and did not get it because I was adamant I wouldn’t pay any bribe!
Ganesh Dhamodkar
February 25, 2012
Yesterday I just “liked” this post, couldn’t comment as I was at work. Truly, RTO are the worst and most widespread form of corruption. I am also going through the same problem that you are. I live in Nagpur, but my native village is in Buldhana district, so all my address proofs show to be from there. I live here on rent and the home-owner won’t make a rental agreement, because it is again a cumbersome process. I have my bank account, but even it does not have an residence address; it shows office address. So I am license-less, and so follow all the traffic rules to avoid any unneeded attention by the traffic police. Public transport is pathetic in this city, so I cannot stop driving. Just like that..
Also, they literally harass people on roads. They probe you until they find something to scare you and then fetch up money from you. License, vehicle documents, insurance, helmet, indicators, why are you wearing a mask… unending questions! I have even seen sometimes they stay in corners just after the signals so as no one can see them, and as soon as someone breaks signal, they jump in front of him and take him to the corner.
I could never understand why insurance needs to be compulsory? I know insurance is important, but why mandatory? We don’t even have life insurance mandatory, then why vehicle insurance? My vehicle, I won’t mind it getting stolen or wrecked, why do you?
Also at the registration office, they literally sell prime numbers (like 1, 007, 786) in black. If I were there boss, I would have sold these numbers in auction to get more revenue rather than to let that revenue to in the tummies of those nuts.
Okay 🙂 My comment can go long and long. Enough for now..! Thanks for opening up this subject.
risingbharat
February 25, 2012
No problem with the length my friend. Through these comments/blogs we get to share our feelings an d frustrations. With respect to insurance I believe along with the value of the vehicle to some extent medical care is covered and hence mandatory. Yep the car numbers is another big scam. Looking forward to hear from your side more through comments and blogs
risingbharat
February 25, 2012
Thanks for your comment.It is really tough to find people with clean morals and never say die attitude like you. Respect you for your great ideals
SRS
February 25, 2012
A post about something that is common to all government offices…..But i do love your solutions. How long do u think before these will be in place? My estimate is 500 yrs at least 😦
Btw I have an award for you – please do pick it up at http://muddledup.wordpress.com/2012/02/24/blove/
risingbharat
February 25, 2012
Thanks Shweta. Well with Income tax with services being online corruption has come down big time and people are getting thier money back too. So hoping that good work spreads through to other services faster.
Thanks a lot for the award. You will have to tell me how to pick it up and spread it across (of course in layman terms :), I am a newbie in the blogging world)
SRS
February 27, 2012
u are welcome! Just download the pic (right click and save as) from my post and share it on your blog….u can include the rules etc from my post too…..
Hemendra Kumar Saini
February 26, 2012
this fine things happened alot to me. even when i have just removed my helmet at the somewhere 50 to 60 meters from office, there if police van stopped me asked me to pay the fine. and settled up in 100 bucks as bribe
risingbharat
February 26, 2012
Thanks for reading. I guess it was just bad luck with you removing your helmet and getting caught.